How a property owner reduced his residential property maintenance cost by 34% with bluefinch.
Overview
DG 22 is a 5-storey residential tower in Zen Cluster, Discovery Gardens, a residential property with 66 flats with family residents. For many years, the DG 22 was running their building maintenance operations on AMC contracts until we introduced Bluefinch.
The Challenge
The costs of maintenance operations was one of the hardest overheads to budget. He was paying a contractual price for the ‘unlimited callouts’ and PPMs which is offered by the traditional maintenance companies as AMCs. Such offer has high uncertainty for the service provider, therefore high cost forwarded to the customers.
Also the preventive maintenance was not taken care as the service providers tend to cut corners by ignoring the PPM when they are under pressure to take care of the reactive maintenance calls which they get from the tenants on a daily basis. There was a lack of accountability and uncertainty throughout the entire system
The Solution
Powered by technology, Bluefinch offers customised on-demand facility management services that give the landlords and facility managers access to skilled technicians while only paying for what the properties truly needs. Bluefinch with the on- demand services for commercial and residential properties allow facility managers/owners to control their expenses better.
Bluefinch’s pay-as-you-go model enabled the DG 22 owner to pay only for the services rendered, such as repairs and preventive maintenance, and he began seeing results soon after.
Benefits and Features
- Paying only for services rendered.
- Customisable Spending limit to keep the maintenance costs under control
- Transparent pricing of services with no hidden fees
- Standard documentation and procedures
- PPMs under check
- Accountability for each maintenance job done Peace of Mind – Reliable and credible maintenance partner.
- Job completion reports with detailed reports and insights of type of work done, material used, with before and after photographs.
The Result
Switching to Bluefinch helped the property owner to get a huge cost saving of Dhs. 12,674 in the first quarter of 2022. Apart from that, since the Bluefinch team pro-actively did the PPMs on time the average monthly callouts had gone down from 115 in 2021 to 94 to 2022, preserving the value of his properties.
Apart from this, through the Bluefinch work completion reports, he began to get better insights and understanding about the nature of calls, optimise the assets which were turning faulty on a frequent basis and started getting a better understanding about the maintenance costs incurred each month which helps him in making his annual budgets.