What is Bluefinch?
Bluefinch is the first of its kind on-demand facilities management company in the UAE, enabling a new experience for property owners and facility managers. Powered by technology, Bluefinch offers a cost -efficient way of managing facilities where you only pay for services rendered, PPMs are taken care of and data- driven reports are generated for all maintenance tasks undertaken, all while receiving reliable and exception service every time.
With Bluefinch, there are no limitations or overpaying for services you don’t need. Usage based pricing, quality workmanship and class- leading technology, all combine to deliver an outstanding client experience.
Why Property owners and managers choose Bluefinch
From high service quality to providing job-wise maintenance reports, free service trials and more, Bluefinch delivers a wealth of maximum value to property owners. People think of us as a facilities management company. Our clients think of us as a total solutions partner.
Let us show you why!
We build trust through transparency
When you sign up with Bluefinch, you get full access to our transparent pricelist of services, and you enjoy complete control of your maintenance expenditures, where preventive maintenance operations can be scheduled in advance and are performed without cutting corners, and that’s what Bluefinch makes different. Our facilities management solutions are very scalable so that you don’t have to pay for maintenance services you don’t need.
Bluefinch generates timely reports at the end of every project, so you can always stay informed on every maintenance operation performed at your property. Figure out how many unit repairs were performed, how many spare parts were used, handle invoices, and more.
With Bluefinch, you get everything at your fingertips to keep track of maintenance operations and make confident decisions.
Start Free and break free from AMCs
Investing in annual facility maintenance service can be cost-intensive, especially when you are paying a price for the “unlimited callout” which is offered by traditional maintenance companies under annual contracts. Such offer has high uncertainty for the service provider, therefore high cost forwarded to the customer. Instead of that, you only pay for what’s really being delivered.
Leave the limitations of traditional facilities management behind and get access to a new class of facilities management. With Bluefinch, you get to enjoy the benefits of an AMC, in a cost -efficient way. Weprovide tailored maintenance solutions that scale with your needs.
Smart tools for smarter maintenance decisions.
Confidently manage your small to mid-size property portfolio in one seamless, digital online experience.
Intelligently manage your building facilities with streamlined maintenance workflows by Bluefinch teams. Bluefinch’s Technician App empowers our teams with an intuitive hub to handle your maintenance requests and address them with ease. Bluefinch’s operations work on an intuitive web app connects your properties to the on-demand services you need to keep your facilities up and running.
In one powerful platform, Bluefinch teams can easily log maintenance requests, register material usage, submit quotations, and generate invoices on completed tasks. Price quotations exceeding spend limits are smartly automated for client approval before work.
With Bluefinch, nothing goes unchecked. Technicians can mark work orders as complete, upload photos, add remarks, and handle invoices so that you never miss a thing.
Our in-house team to assist you on- demand.
At Bluefinch, we are all about quality service. Our in-house service teams are highly trained to the highest industry standards and incentivized to deliver exceptional service to every client.
Unlike other on-demand facilities managers who hire third-party technicians, we self-manage our maintenance projects with the highest priority to ensure customer service excellence. As part of our ongoing effort towards quality, we assess our practices using exceptional auditors to ensure that they align with industry quality standards.
Does Bluefinch works for your property?
The concept of Bluefinch was created keeping in mind property owners and property manages of small and medium sized properties across the UAE. Every air condition unit serviced, Every electrical system restored, Every plumbing job done
Every air condition unit serviced, Every electrical system restored, Every plumbing job done.
It is to serve our client who :
Wants to maintain the safety and efficiency of their property without the headache of assembling their own maintenance teams from the ground up.
Get tired of dealing with “one-man show” companies that simply cannot deliver a high-quality level of service.
Are looking for a cost- efficient and smart maintenance company that can replace AMCs.
How Bluefinch works?
Here is a detailed explanation of how bluefinch can manage your facilities maintenance through technology driven, streamlined approach.
Sign up with Bluefinch
Ready to experience the Bluefinch difference? Get instant access to on-demand facility management services. Simply sign up with your detail to get started. New clients enjoy a one-time free trial on any job request. Confidently manage your small to mid-size property portfolio in one seamless, digital online experience.
Onboard your property
Whether you manage an office building, a multi-unit residential complex or a commercial space, Bluefinch can handle it for you. Simply provide us with basic information about your small to mid-size property. Indicate the type, address and then set spend limits to control your maintenance spending. Upon successful onboarding, Bluefinch teams will send you a pre-determined pricing list on all our services to get started.
Appoint your facility representatives
Appoint a Bluefinch representative who will work in close liaison with the tenants and Bluefinch team to take care of your facilities’ maintenance needs. Only work orders placed through assigned representatives are subject to approval.
Set monthly quota limits to control your maintenance spending and get approval alerts when exceeding them. You can set quota limits based on usage or job requests. Job requests below your set spending limit will be swiftly performed by Bluefinch teams.
Using a job plan sequence, Bluefinch teams will arrive on site and endeavor to resolve your issue. Feel free to explore our training sessions or demos and get answers to any questions you might have before you start.
Add a Job Request
Give our customer support teams a call or simply send a mail to submit a job request. Pick a date to have a Bluefinch technician address your maintenance issue. You can schedule an inspection today, in weeks or even months in advance. You’ll receive a mail confirmation once your job request is approved.
Bluefinch’s operations work on an intuitive web app connects your properties to the on-demand services you need to keep your facilities up and running. Bluefinch’s Technician App empowers our teams with an intuitive hub to handle your maintenance requests and address them with ease.
Clients can easily submit maintenance requests through our call centre or by emailing a registered mail ID. Maintenance requests should give an accurate and detailed description of tenant complaints. Once job requests are received, Bluefinch support team will immediately assign the right technician to address client maintenance issues and resolve them quickly.
Get work done and track maintenance.
Keep your building facilities running smoothly with on-demand maintenance teams.
Bluefinch maximizes efficiency with a fully-featured technician app that empowers our teams with the information and tools they need. Through the mobile app, Bluefinch teams can manage maintenance requests as they come in, identify issues and respond to your maintenance needs whenever you need them.
Using GPS navigation, Bluefinch technician teams will arrive at your property to detect and resolve facility issues that need repair. Maintenance issues will be documented with relevant photos and remarks on materials used to create a quotation on our technicians app. Price quotations on job requests exceeding your spend limit will be sent to you for approval/disapproval.
With Bluefinch, it’s easier to oversee key maintenance metrics and focus on improving your facility performance. Get access to monthly reports to maintain a line of sight on your whole maintenance operations with the confidence that every money is accounted for.
Gain real-time insights into maintenance tasks across your property with actionable reports. Track closed job requests, materials used, costs, and other important metrics to make better maintenance and budgetary decisions.
Pay Monthly
Get monthly bill statements and invoices for every completed job request. Review invoices to verify work performed and costs, then pay for only what you use monthly.